Installation, testing & commissioning
Certified technicians install, test and commission the devices you order.
- Mounting and termination per point
- Loop testing and programming
- Commissioning report
AED 45.00per device point, excl. VAT
Installation, maintenance & certification
Book a service on its own or with your equipment. After payment, a Vision365 job is raised for our coordinators, who contact you to schedule the visit.
Annual maintenance contract (AMC)
Quarterly preventive maintenance of fire alarm and firefighting systems, per building.
- 4 PPM visits per year
- Civil Defence compliant reports
- Priority emergency support
AED 2,500.00per building / year, excl. VAT
One-time maintenance visit
A single preventive maintenance visit with full system test and report.
- Panel, detector and call point tests
- Battery and sounder checks
- Written service report
AED 750.00per visit, excl. VAT
Emergency call-out
Technician on site for faults, false alarms and urgent repairs.
- First hour on site
- Fault finding and reset
- Parts quoted separately
AED 450.00per call-out, excl. VAT
Site survey
Survey of your site to scope new systems or upgrades, with a BOQ.
- Engineer visit
- Device layout notes
- BOQ and proposal
AED 350.00per survey, excl. VAT
Rectification works (assessment)
Assessment and rectification of Civil Defence or audit observations.
- Review of snag / audit report
- Rectification plan
- Works quoted on assessment
AED 600.00per assessment, excl. VAT
Civil Defence (DCD) certification support
Inspection, documentation and submission for Civil Defence certification.
- Pre-inspection
- As-built and test documentation
- Submission support
AED 1,500.00per building, excl. VAT
Fire extinguisher service & refill
Inspection, refilling and tagging of portable fire extinguishers.
- Pressure and seal check
- Refill where required
- Service tag
AED 35.00per extinguisher, excl. VAT
Vision365 remote monitoring
Live alarm monitoring and notifications for one building on the Vision365 platform.
- 24/7 alarm and fault notifications
- Vision365 dashboard access
- Monthly reports
AED 3,600.00per building / year, excl. VAT